SMILE! Customer Service Training

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Price: $595.00    

Product Description

The program is a fun, entertaining way to start any meeting. After a short ride on the #27 with Reggie, your people will be ready to work with you to explore creating a SMILE! culture in your company or organization. The SMILE! customer service training program offers a complete package to help you facilitate a training session around the topics

SMILE! Customer Service Training Review

SMILE! presents the personal work philosophy of Reggie Wilson, a Seattle bus driver who is so popular some of his passengers claim they plan their day to ride his bus. Riding Reggie's bus might remind you of going to summer camp. He sings, tells jokes, and greets every passenger with a big SMILE sign. Most important is why he does it. Reggie says his positive attitude is a conscious choice he makes every day. "There are days I don't feel like putting up the SMILE sign, but I have to make a choice about where I want to be with my attitude." This video is a refreshing look at how a positive attitude can be the center of every customer service experience. But it is also a wonderful reminder that we own our attitudes, and, whatever our job, like Reggie we have the power to make this a better day for our customers and for ourselves.

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